"You Do Not Have Permission to Run the Service Contract Line Table" After License Upgrade caused by what ~ Get Rid of Pop up PC Error

Summary:

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Manual Resolutions

Issue

Error - "You do not have permission to run the Service Contract Line Table. Contact the System Manager if you need to have your permissions changed." occurs when using
a client's license and I
click on the Contracts
option on the Service Management Menu.

Resolution

Review the enclosed information to add some additional Granules
to the client's license.

If the client already had Granule 5,910 (Service Order Management)
in Version 3.0x or 3.10,
they need to have Granules 5,911 (Service Order Management)
and 5,912 (Service Price Management) added to their license when they upgrade to Version 3.60.

Navision Solutions / Attain 3.0x / 3.10 Granule
Microsoft Navision Attain 3.60 Granule
5.910,
Service Order Management
5.911, Service Order Management
5.912, Service Price Management

If the client already had Granule 5,930 (Service
Contract Management)
in Version 3.0x or 3.10,
then they will need to have Granule 5,931 (Service Contract Management)
added to their license when they upgrade to Version 3.60.

Navision Solutions / Attain 3.0x / 3.10 Granule
Microsoft Navision Attain 3.60 Granule
5.930 Service Contract Management
5.931 Service Contract Management

Below is a more in-depth explanation, including changes in granular requirements:

Upgrade License from Navision Attain US 3.0x / 3.1x to Microsoft Navision Attain US 3.60 – CRM – Service.

In Microsoft Navision Attain US 3.60, we have split the granule 5910, Service Order Management into two separate new granules. This has been done to accommodate the market demand. We have created a new granule, 5912, Service Price Management, which includes the improved service price management functionality previously found in granule 5910. This means that all service price management functionality has been moved to the new granule from granule 5910. The “remaining” improved service order management features have been collected in a new granule; 5911. This has been done without any total price changes for the affected granules.

We have also changed the granular requirements for the granule 5930, Service Contract Management, in Attain US 3.60. Granule 5920 will no longer be required to configure the Service Contract Management granule. The only granular requirements for this granule will be granule 3260, Basic Receivables and granule 3270, Sales invoicing. This change has also been done to accommodate the market demand. We have collected the new improved Service Contract Management functionality in a new granule, 5931.

Existing customers who have purchased / configured granules 5910 and/or 5930 and who have a valid subscription to the upgrade program (for either or both of the above affected granules) must have their existing granules upgraded to the new granules, free of charge, in accordance with the table below:

Navision Solutions / Attain 3.0x / 3.10 Granule
Microsoft Navision Attain 3.60 Granule
5.910,
Service Order Management
5.911, Service Order Management
5.912, Service Price Management

5.930 Service Contract Management
5.931 Service Contract Management

Please see attached document for other Upgrade License Scenarios that could occur when upgrading from versions 3.01 or 3.10 to version 3.60.

This article was TechKnowledge Document ID:
29976

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Get Rid of Pop up PC Error

Tuesday, May 17, 2016